FAQ

Is the jewelry real gold?

Answer:
Our pieces are crafted from high-quality materials with premium gold plating designed for durability and shine. Each item is carefully tested to ensure it maintains its luster with proper care. While not solid gold, our jewelry is made to give you the luxurious look and feel of gold — without the premium price tag.

Will the jewelry tarnish or fade?

Answer:
With proper care, your Tallulah Jewel pieces will stay radiant. We use tarnish-resistant plating and a protective finish to extend longevity. To keep your jewelry looking new, we recommend avoiding contact with harsh chemicals, water, and storing it in the original pouch or box when not in use.

Is the jewelry lightweight or heavy?

Answer:
Our Cuban-inspired chains and designs are made to be comfortable for all-day wear. They strike a balance — bold enough to make a statement, yet lightweight enough that you’ll forget you’re wearing them until someone compliments you.

What if the piece doesn’t look good on me?

Answer:
We believe jewelry should empower you. That’s why we offer a hassle-free return policy within [X days] of purchase. Try it on, style it with your favorite looks — and if it doesn’t make you feel radiant, you can return or exchange it easily.

How do I know what size necklace or chain length to buy?

We make it easy to choose the right fit. Our standard 3mm snake chain, for example, comes in multiple lengths (16”, 18”, and 20”) so you can pick based on your style:

• 18” falls at the collarbone, perfect for everyday wear.

• 20” adds drama and pairs beautifully with layering.
  For help, we provide a length guide with visuals on each product page, so you can see how each size sits on the neckline before purchasing.